before my husband left for KK (kota kinabalo, east malaysia), i thought i was going to be internet deprived for 4 days. my notebook was locked when unknowingly, my girl reached for it and pressed whatever keys she was pressing that caused the cursor to lock. i tried opening, shutting down, re-opening and reshutting down just to know whether to check the cursor. but nothing happened. and so the good news came when my husband was preparing to go. i simply opened my notebook and and suddenly, it worked! but then it took forver to open it. i know i should increase its ram (random access memory). that would be my next project.
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All the best! It's hard to not have a computer these days especially when you need to communicate to your husband, family, and friends.
I didn't know it will use the other account. :) Hope your laptop will get fix asap :D